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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Password

Create an account on the HP Community to personalize your profile and ask a question
04-01-2019 01:30 AM
Hello
after i have download and install this software HP Client Security Manager and say yes to use this i have this screen and can’t use my laptop.
04-01-2019 07:14 AM
Hi:
You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.
https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Worldwide business PC phone numbers...
You can see if the phone number listed for your country is still valid to call them.
http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf
09-03-2019 07:09 AM
Hi:
Yes, HP changed their policy regarding passwords, and so did this forum...
HP issued this document recently...
https://support.hp.com/us-en/document/c06368824
Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.
Rule 4.d...
https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage