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‎12-06-2019 11:30 AM - last edited on ‎12-06-2019 11:48 AM by Retired

HP Recommended
Product: Probook 440 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently purchased Probook 440 G6 but didn't get BIOS password with the package. Now I cannot log into BIOS settings or upgrade BIOS. Please help.

 

S/N: [edited]

1 REPLY 1

‎12-06-2019 01:10 PM

HP Recommended

@piash5000 

To resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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