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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Update - Not booting up again
Create an account on the HP Community to personalize your profile and ask a question
05-13-2020 07:49 AM
After using the BIOS update application promted by the application, the laptop successfully downloaded and checked the BIOS. However, when rebooting the system did not boot windows but displays a logo of 3 gears with the words "Programing PEI region" underneath. It has displayed this for 2 hrs and I am not sure what to do as the BIOS application stated I should not remove power or restart the computer. Can you help?
Thanks
Solved! Go to Solution.
Accepted Solutions
05-22-2020 01:15 PM
@User615726 Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
05-22-2020 01:15 PM
@User615726 Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
05-26-2020 05:26 PM
Thank you for the response.
But after 3 hrs I just forced a shutdown and when I booted up again it carried on the restart cycle a couple of times and then booted into windows and all was fine.
I have since used the hp support centre and it confirmed the bios had been updated.
Thank you again
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