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HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi,

 

I have hp 15 Notebook PC.  My Keyboard and Touchapd is not working. But When i go to bios, the keyboard is working there.

So i tried to update the bios. But while at the time of restart it is stuck on HP Logo.

Please let me know how to update the bios.

 

Regards,

Hitesh

1 REPLY 1
HP Recommended

Hi
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

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