06-25-2019 11:55 AM - last edited on 06-25-2019 12:03 PM by Cheron-Z
I am having the exact same issue with this file.
I have also tried older versions of the bios files for this laptop product below all of the bios versions also crash and fail to install on a USB drive.
06-25-2019 03:09 PM
I had the exact same problem. I tried to run SP95066 on 3 non HP computers and it would not run. I then found someone with an HP laptop (different model) and I was able to make a recovery USB stick and recover my laptop.
Hope this helps.
07-02-2019 12:39 PM
I also had a 14-df0023cl from Costco. A normal MS update made it a door stop. I traded it in for a new one under Costco's 90-day return/exchange policy. Brought home a new one and the same MS update killed that one too.
Like others, I've applied significant due diligence to restore it and the SP5066 BIOS will not install on a USB from any of 4 different computers in our home. One is an HP desktop, but it is AMD based. I suspect the tool checks to make sure the PC is an HP and secondly that it is Intel-based. While that sounds like a rational safety precaution, it disables people from restoring dead laptops unless that have another with similar specs that still works. HP is charging over $50 for a prepared USB. I'm not throwing more money at this bad situation.
I'll look into this little longer, however the current plan is to return this laptop too and obtain a different brand. Microsoft needs to test the software they're funneling to people fairly using their update their systems to keep them up-to-date and fresh. HP needs to design their computers to better comply with something a basic as Microsoft updates... and not make it so difficult for semi-advanced users to restore their systems themselves. Of course it is really hard to get these companies to care until after they see a lot of returns.
07-02-2019 02:41 PM
I contacted HP chat support knowing that it would be difficult to explain to low level support... and it was. They kept having me try things that requires a BIOS to be working. I tried to explain that and they persisted with F2, F11 and F10 tapping experiments. Finally she said a technician would call, which he did from India. I repeated everything again and again, I was asked to experiment with F?? tapping. I explained that I'd be happy to create a USB-based bios boot, but none of the computers I had would run the program beyond the disclaimer window. I asked him to send me the USB to prevent me from returning the computer instead buying a different brand. He said there was no such thing (in spite of the fact HP offers one online for $50+). He said there was nothing else he could do other than ask me to send the computer in for repair. I said "How about saying you will pass along this situation to HP Corp?"
"Oh, yes", he says, "That is what I was going to do next."
Computer going back on Saturday. Costco takes better care of their customers.