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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Update

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03-06-2024 01:53 AM
Hi
Recently I installed HP Support Assistant app which provided me with a BIOS update bt am facing a problem in installing the updated version of 01.48.
The BIOS version which my pc runs at the moment is BIOS Version 01.47.
The user password which I did set in the BIOS and the admin's password both of which I don't remember.
While accessing the BIOS Dashboard the feedback response from my pc keeps telling me pree F7 Key to access the sparekey. When I press the F7 key am replied by a message saying "Sparekey is not set".
PC Product Name: - HP Probook 440 G1
PC Product No. - C7N87AV
Thanks in advance!
03-14-2024 04:39 PM
BIOS passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.
I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.
Therefor, according to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Sorry -- we are unable to assist you with that.
I am a volunteer and I do not work for, nor represent, HP