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‎03-11-2024 06:09 PM

HP Recommended
Product: HP Pavillon x360

Lost cmos information due to battery replacenwnt

Category:
3 REPLIES 3

‎03-12-2024 11:45 AM

HP Recommended

Replacing the CMOS battery does not remove the UEFI settings, it only resets them to the defaults.

 

We have no way of knowing what changes you have made, and since those are lost now, you will have to go into the settings and make them yourself.



I am a volunteer and I do not work for, nor represent, HP
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‎03-12-2024 03:50 PM

HP Recommended

I can not access the bios menu. I do not kniw the administrartor password and the F10 access does not work either.

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‎03-12-2024 04:08 PM - edited ‎03-12-2024 04:08 PM

HP Recommended

The BIOS is not protected by an Admin password -- as that only protects Windows.

 

BIOS passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.


I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.


Therefor, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


Sorry -- we are unable to assist you with that.



I am a volunteer and I do not work for, nor represent, HP
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