BIOS admin and power on password

[DanB783]

A few days ago, I set a power on password and forgot that I had done so.   Now, I cannot start the computer.  I have no idea what the password is that I chose.  BIOS setup cannot be accessed without this.  After 3 failed attempts it tells me to press the power button, it doesn’t give any sort of code.  I’ve looked inside for a CMOS battery and a reset jumper but cannot find anything.  There is little information and web searches haven’t been helpful.   Thank you. 

[Kuroi_Kenshi]

Hi @DanB783,

Welcome to HP Support Community!  

Thank you for reaching out regarding your laptop. 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

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If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,