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‎06-20-2018 07:45 PM

HP Recommended
Product: HP Pavilion 15-au018wm
Operating System: Microsoft Windows 10 (64-bit)

I have a laptop that I repaired for a client and ultimately they no longer wanted it and gave it to me to sell instead for the parts and labor invested.  They had set a boot password, which I have, but there seems to be a different password to get into the BIOS itself.  I wish to remove all passwords before selling it.

 

Error code after 3 attempts.

[i  93998400]

 

I have tried using 22690426 as the password, the recovery code I got using the above information, and it does not work.  Did I generate a wrong code?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2018 09:45 PM

HP Recommended

@jaspen

 

Reboot and enter   04507845

 

REO

View solution in original post

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2 REPLIES 2

‎06-20-2018 09:42 PM

HP Recommended

i halt codes don't work with most password generators. @DavidPK can help when he is online.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎06-20-2018 09:45 PM

HP Recommended

@jaspen

 

Reboot and enter   04507845

 

REO

Was this reply helpful? Yes No
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