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Kisah
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Message 1 of 2
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Solved!

BIOS administrator password

HP Recommended
HP 1000 Notebook PC
Microsoft Windows 10 (64-bit)

I am trying to open my old laptop BIOS, and if i open, "the BIOS is protected with an Administrator password, enter the password".

I dont know the password, and if i press enter 3 times without password, out of writing " System Disabled [ 65189783 ] ".

Please help me to solved this. 

 

Devices     : HP 1000 Notebook PC

Serial          : [Private information edited]

Product     : G8C78PA#AR6

Warranty : 1y1y0y

Model          : 1000-1b09AU

 

Note : that I have never set a password

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
34,610 27,042 3,123 6,760
Message 2 of 2
Flag Post
HP Recommended

@Kisah 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,610 27,042 3,123 6,760
Message 2 of 2
Flag Post
HP Recommended

@Kisah 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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