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‎04-27-2025 11:35 PM - edited ‎04-28-2025 06:05 PM

HP Recommended
Product: HP Notebook - 14-bs017tu
Operating System: Microsoft Windows 10 (64-bit)

On startup, error 3FO - Boot device not found. This is after I tried to manually update BIOS downloaded from HP downloads page for this model. All seemed to run OK updating, but laptop won't boot now. On boot, it says Primary battery low, but BIOS still has correct time & date. Then says Hard Drive not found. Laptop about 6 years old, was running well, except primary battery low.

I've gone into BIOS to reset to defaults, but it still can't find the eMMC.

Help please
PS this webpage used for BIOS update [file sp153219.exe]

https://support.hp.com/au-en/drivers/hp-14-bs000-laptop-pc/model/16727465?sku=1XF03PA&serialnumber=5...

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2025 01:23 AM

HP Recommended

See my post https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Support-Assistant-boot-start...

I enabled Legacy Support in Boot Options in BIOS, & now seems to boot without error.

View solution in original post

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1 REPLY 1

‎05-15-2025 01:23 AM

HP Recommended

See my post https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-Support-Assistant-boot-start...

I enabled Legacy Support in Boot Options in BIOS, & now seems to boot without error.

Was this reply helpful? Yes No
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