BIOS corruption failure and HP USB bios recovery not working

[Groy2]

Hello

hope somebody can help me with this.

suddenly one day this Laptop wont boot,

the screen is powered off.

No fan.

No noice or beeps.

the led in the caps lock key blinks on two on two... blinks 1, blinks 2, no blinking for two seconds... this pattern repeats endless

and the F12 key led is on whitout blinking and color orange/ambar

I'v matched the sequence of 'blinks' as "Bios corruption failure" according to hp manual.

I tried pressing "win + b + power button" whitout USB plugged and nothing happens , only the sequence of same blinks.

from HP support site I downloaded the bios software based on the serial number of the laptop

I made a "USB bios recovery" according to hp site.

I tried again pressing "win + b + power button (2 secs)" but this time with the USB inserted.......... this time the display turns on in black, no text, no graphics only a powered black display, one second later reboots, whitout warning.

and it keeps rebooting over and over showing a powered black display.

do anybody knows what could be the problem?

in advance, thank you

[A4Apollo]

Hi! @Groy2, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

I understand you have issues performing a BIOS recovery using a USB on your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Do you get any errors on your PC after updating the BIOS

Have you tried performing a recovery using a different USB device?

Splendid analysis and remarkable patience shown. It is immensely appreciated.

By not wasting much of your time. Try restoring the BIOS to default on your PC and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. See Updating Drivers and Software with Windows Update (Windows 10, 😎 and Using HP Support Assistant (Windows 10, 8, 7) for more information.

Refer the video instuctions from HP support to know more information about performing a recovery using USB. Click Here

As you have tried most of the steps by yourself. And since the issue still persists.

Also, if the issue still persists. The PC has to be serviced at a repair center. I will share you few details about the service options dedicated to your printer.

Please watch your inbox for more information.

Refer this article to know more information about performing a BIOS recovery on your PC. Click Here

Let me know if this helps!

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Groy2]

Thanks for responding my question MrRobot

Did you make any software or hardware changes on your PC?

No changes at all

Do you get any errors on your PC after updating the BIOS

No errors, only the caps lock will turn on

Have you tried performing a recovery using a different USB device?

Three different USB devices, one USB 2.0 and two 3.0

Try restoring the BIOS to default on your PC and check if it help

I’m afraid nothing Works on the laptop, not even the Function keys, its like it has no power, … if it wasn’t for the caps lock + F12 + charging leds I would say it’s dead

To perform a power reset on a laptop with a removable battery, use the following steps

I tried the steps you mention but it didn’t make a diffrence.

Refer the video instuctions from HP support to know more information about performing a recovery using USB

Didn’t work, I was hoping theres was an alternative to fix the BIOS.

Also, if the issue still persists. The PC has to be serviced at a repair center

I guess that Will be the solution.

I apologize for the long time to respond to your help

I appreciate your help.

[A4Apollo · Accepted solution]

@Groy2, thanks for your prompt response and time.

I appreciate your efforts for writing back to us.

As you mentioned the steps suggested to perform the BIOS recovery didn't help.

I understand your concern and situation, It looks like the BIOS has corrupted on your PC and there is nothing much we can do. You have to get the PC fixed at a service center.

Please follow the steps suggested in the private message to get the service options for your laptop.

Have a pleasant day ahead!

Take Care! 🙂

[Groy2]

Thank you very much!!