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‎03-18-2019 03:45 AM

HP Recommended
Product: Probook 650 G1
Operating System: Microsoft Windows 10 (64-bit)

I bought a used laptop and I want to install a different OS, but there is a password in BIOS. I've contacted previous owner, but he doesn't know it. How can I get into BIOS? 

P.S. According to HP website my laptop has extended warranty that is valid for another 3 months. 

1 REPLY 1

‎03-18-2019 06:29 PM

HP Recommended

@DmytroV 

Sorry, but the Forum Policies prohibit us from assisting customers in bypassing Admin or BIOS passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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