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HP Recommended
Probook 650 G1
Microsoft Windows 10 (64-bit)

I bought a used laptop and I want to install a different OS, but there is a password in BIOS. I've contacted previous owner, but he doesn't know it. How can I get into BIOS? 

P.S. According to HP website my laptop has extended warranty that is valid for another 3 months. 

1 REPLY 1
HP Recommended

@DmytroV 

Sorry, but the Forum Policies prohibit us from assisting customers in bypassing Admin or BIOS passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.