BIOS password changed after BIOS update

[paul_alexander]

Please I need to use my computer.

Again, I had my laptop with a BIOS password but I used the HP tool to update the BIOS, since then the BIOS password isn't working and I havent been able to access my laptop.

How can I contact HP for this issue? Its unbelievable that after a normal BIOS update through the official page, my password is changed, I cant use my computer and I cant contact tech support because the warranty ended 1 month ago.

Do I have to pay for the care package of HP so I can take it to tech and use my very expensive brick or any other service?

I have all the papers and recepits to claim that im the owner of the laptop ! 

[WAWood]

@paul_alexander 

Sorry -- but none of that matters -- as it is HP's policy to NOT do BIOS password resets. period.

HP's policy is to replace motherboards, and that is a very expensive thing to have done.  So contacting support would not have provided you any help, as the also do not do BIOS password resets.