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andrea_a
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Message 1 of 3
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BIOS password forgot

HP Recommended
118P8ET#ABZ
Microsoft Windows 10 (64-bit)

I forgot the BIOS password and now the BIOS is locked

2 REPLIES 2
Technicalshamu
Level 4
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Message 2 of 3
Flag Post
HP Recommended

try reseating ur laptop cmos  battery by removing the laptop backpanel . if it doesnt wrk go to ur hp support center in ur locality

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WAWood
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HP Recommended

@andrea_a 

Unfortunately -- you are getting BAD advice!

 

First off, removing the CMOS battery in a laptop does NOTHING to change any passwords -- so that is useless advice.

 

Second,  contacting HP will do you no good as they have no way to access or change a BIOS password, as neither do you.

 

BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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