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Locked

‎11-19-2020 02:05 PM

HP Recommended
Product: HP 240 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi , I'm having a lot of issues in my computer , because my BIOS version is old and the battery start draining or the laptop turns off on random percentage , also other devices are not working properly and i found that these can be fixed by updating BIOS , and I can't access it because the password is lost and i really need it . 

1 REPLY 1

‎11-19-2020 02:10 PM

HP Recommended

Hey IDKWHATLIFEDO 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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