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‎07-25-2022 05:17 AM

HP Recommended
Product: HP Pavilion x2 - 10-n000nf (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (32-bit)

Hi , 

I have a HP Pavilion x2 - 10-n000nf (ENERGY STAR) and my BIOS file is missing or corrupted (BIOS application error 501) so I tried to create an HP BIOS recovery USB flash to recover my device but it didn't worked i tried the HP tutorial said that this was either my PC who doesn't have this functionality or either my hard disk having a problem .

 

Do you have any solution to that ?

I used this tutorial : 

 

https://support.hp.com/us-en/document/c02723595

Category:
3 REPLIES 3

‎07-29-2022 07:56 AM

HP Recommended

Hi @Patalô

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing BIOS-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/us-en/document/ish_4209641-3226345-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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‎07-30-2022 10:06 AM - edited ‎07-30-2022 10:09 AM

HP Recommended

Hi ,

I am facing this issue since 1 month or two I think I deleted the EFI partition by mistake ...

I've already followed this tutorial (i tried to recover the BIOS with an USB driver) but it didn't worked the HP BIOS Update was not displayed . 

 

In fact I wrote this post to resolve this issue do you have any solution for this ?

 

 

Thanks in advance for your reply 

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‎07-31-2022 08:29 AM

HP Recommended

Thanks for getting back to us. 

This looks like a software issue. I would suggest you please perform a complete Operating System Reinstallation and let me know the outcome of it.

Here is a link that will help you: https://support.hp.com/in-en/document/c04641788 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
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