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HP Recommended
Pavilion 15aw017no

Hi.

 

I run a BIOS update and it failed and the computer hanged during update.

After that the computer is totally black. The fan goes on, but no lights at all. Tried the tips to get in to the Recovery mode, but can't even that. (Win+B)

 

Is it just to through it in to the trash 😞

 

Any suggestions?

 

Best Regards,

Mårten

1 REPLY 1
HP Recommended

I believe the BIOS has a major bug.

 

Makes the fan go on after sleep. This is terrible. I should  have known better never update the BIOS!!! I believe this was not tested properly and now they will cause many people to lose their data.

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