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‎06-15-2025 05:04 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab102np (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi.

My Pavilion 15-ab102np stopped booting after Friday windows update.

It gets stuck on the HP logo. Little dots show up but stop circling immediately.

Also unable to boot from recovery DVD, it starts but reboots after 1-2 min without any messages.

 

Someone told me about upgrading the BIOS.

Something about the EFI version.

Current BIOS version is F.45

But the drivers are no longer available on the site.

 

Is it possible to get the latest version of the BIOS into a flash drive and do the update ?

Thankyou!

Reply
2 REPLIES 2

‎06-15-2025 09:53 AM

HP Recommended

Hi:

 

The latest BIOS update I could find for your notebook is F.54:

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97106.html

 

Exe: 

 

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97106.exe

 

You can make a BIOS recovery flash drive using another Windows PC.

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

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‎06-15-2025 04:35 PM

HP Recommended

Thankyou for your prompt reply.

The BIOS update is done.

But Windows now reports a BSOD with ACPI BIOS ERROR and don't start.

Any idea on how to solve this ?

Reply
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