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SollyM
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BIOS

HP Recommended
820 g2
Microsoft Windows 10 (64-bit)

Hi I purchased a 2nd hand Hp 820 but the bios is password  protected. Can you assist

 

 

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WAWood
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HP Recommended

@SollyM 

No we can't -- which is one of the main reasons I advise AGAINST buying used laptops.

 

For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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