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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BOOTMGR IMAGE IS CORRUPT. THE SYSTEM CANNOT BOOT.

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09-08-2016 05:14 PM
My hp Pavilion g7-1310us notebook PC has the message (BOOTMGR IS CORRUPT. THE SYSTEM CANNOT BOOT.) This happened after one of those regular Shutdown & Update option you get every once in a while when you are shutting down the computer. HP says it is a software issue not a hardware issue. Has anyone seen this problem and does anybody know how to fix?
09-10-2016 08:16 AM
This issue normally occurs when the update was interrupted or if NB was shut down while update was running.
Shut down the pc completely
Press the power button and immediately keep pressing the F11 key on the keyboard
Pc will boot into recovery manager, choose the recovery option there.
Do not choose restore or reset, choose only recovery
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