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‎09-08-2016 05:14 PM

HP Recommended
Product: hp pavilion g7-1310us
Operating System: Microsoft Windows 10 (32-bit)

My hp Pavilion g7-1310us notebook PC has the message (BOOTMGR IS CORRUPT. THE SYSTEM CANNOT BOOT.)  This happened after one of those regular Shutdown & Update option you get every once in a while when you are shutting down the computer. HP says it is a software issue not a hardware issue.  Has anyone seen this problem and does anybody know how to fix?  

6 people had the same question
3 REPLIES 3

‎09-10-2016 07:10 AM

HP Recommended
Can you try with CMOS battery removed and/or removing and reinseting RAM module.
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‎09-10-2016 08:16 AM

HP Recommended

This issue normally occurs when the update was interrupted or if NB was shut down while update was running. 

 

Shut down the pc completely

Press the power button and immediately keep pressing the F11 key on the keyboard

Pc will boot into recovery manager, choose the recovery option there.

 

Do not choose restore or reset, choose only recovery

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‎03-26-2019 08:55 AM

HP Recommended

Thanks for this. It worked for me! 

@kksnis wrote:
Can you try with CMOS battery removed and/or removing and reinseting RAM module.

 

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