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‎03-26-2020 07:24 PM

HP Recommended
Product: HP Pavilion Laptop 15-cs2xxx
Operating System: Microsoft Windows 10 (64-bit)

When I use my HP Pavilion with HP Pavilion Laptop 15-cs2xxx  from 2019 there appears once per almost each battery cycle the BSD and then the following message 

Boot device not found

Please install an operating sysstem on your hard disk

Hard disk <3F0>

 

My laptop was shipped with SSD and the seller added a HDD

3 REPLIES 3

‎04-01-2020 11:16 AM

HP Recommended

@Radeck Welcome to HP Community!

 

I understand that you are getting a hard disk (3F0) error.

 

Do not worry. Let's work together and get this issue addressed.

 

Please perform the hard drive test and let us know the result.

 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to Component test.  

5) From the list, run the Hard Drive (extensive) test.  

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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‎04-02-2020 03:24 AM

HP Recommended

Hi Praveen.  Manty thanks for your engagement. I appreciate it.

 

As you  had recommended I did the Hard Drive test and it was passed successfully. 

 

Please note that my notebook is HP Pavilion 15-cs2042nw. 

 

Initially it was manufacturted with a HDD while the seller added a SSD.  The Windows 10 OS is on the SSD.

 

Best,

Radeck

Was this reply helpful? Yes No

‎04-02-2020 01:16 PM

HP Recommended

@Radeck

 

Thank you for the update.

 

In that case, please perform the system recovery and check.

 

Note: performing the recovery, you will lose the personal data and installed the applications. I would suggest you take the backup before performing the recovery.

 

Have a nice day!!

Was this reply helpful? Yes No
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