Bad system config info - won't boot

[DrSoca]

My HP Pavilion dv6 is bricked. I have no knowledge how to repair it. A couple of weeks ago I bought 120GB Kingston SSD and installed fresh Windows 10 Home without a product key, later I bought PRO key and upgraded it. Everything was working fine. The last day I used it for coding in Visual Studio, no problems what so ever.

Today I tried to boot it and got stop code: bad system config info, preparing automatic repair - your PC did not start correctly. I tried everything, the only option would be trying to run some commands in command prompt to see what's wrong?

I tried installing a fresh version of Windows and that didn't work. Is the SSD bad? This came out of nowhere.

Any troubleshooting help is really appreciated. Thanks.

[Jeet_singh · Accepted solution]

@DrSoca,

Thank you for posting this on HP Support Forums!

As you have mentioned in your post that you have installed an SSD and have successfully installed a retail copy of Windows. All working fine until today when the computer started to give an error message. No worries, I'll be glad to assist you.

To provide you with an accurate solution, I'll need a few more details:

Have you tried to run a test on the SSD?

Performing a Hard Reset

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

1. If Windows is open, click Start and then Shutdown.

   If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

2. With the power off, disconnect the power cord from the back of the computer.

3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

4. Reconnect the power cord and turn on the power.

Run a System extensive test as well as an extensive test on the Hard drive from F2 (Please capture the failure ID for further assistance).

If the test fails, which clearly indicates a hardware failure with the PC, I would recommend you contact our HP support team for further assistance.

If the test passes, I would suggest you perform a system recovery using the recovery media.

HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

I would recommend you contact our HP support team for ordering a set of recovery media for your PC.

HP Support team can be reached on: www.hp.com/contacthp

Select the product type.

Enter the serial number of your device or select let HP detect your product option.

Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!