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HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q879AV)

Hello,

I have recently updated BIOS to the newest version and since then I'm getting Battery Counterfeit Check Error.

 

Battery Counterfeit Check Error

HP recommends using HP batteries only. Using a non-compatible or non-HP battery might pose health and safety risks. The installed battery does not appear to be an HP battery and fast charging might not be available.

Enter - Continue

For more information, please visit: http://www.hp.com/go/techcenter/startup

 

Obviously, the battery is original. I have found solution the require to update the BIOS, but since the BIOS has been updated I can't do that. Do I have to wait for another BIOS update to appear, or is there something else that can be done?

 

Thanks for advices.

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