• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-29-2024 07:43 AM

HP Recommended
Product: HP Pavilion x360 - 11m-ad113dx

Helping a friend with his HP Pavilion x360. Has boot issues,  I cloned the hard drive to a SSD and that greatly improved performance but still had the 3 slow and 5 fast blinks on the Caps Lock button indicating a bios issue.  Determined the battery needed replacement and installed a new battery.  Upgraded the Bios to F.32 and ran a calibration on the battery, which took 4.5 hours.   Still had booting problems so I tried rolling back the Bios which didn't help.  Reinstalled Bios F.32 and was eventually able to get the computer to boot up.  I ran the component diagnostics on the battery and was surprised to see that a battery calibration was needed again.  Running the calibration now. Question:  when the Bios is rolled back and then a newer Bios is reinstalled, would that affect the diagnostics of the battery and indicate that a calibration is needed?  The battery is not an original HP item. Bought it off Amazon as an exact replacement for this computer.

 

The second question I have,  does the laptop battery power the clock of this laptop?  I took the computer apart and could not find any button battery normally found in a computer.  I'm guessing that the main laptop battery supplies the power to maintain the clock and bios when the computer is turn off.  If this is true, I'm also assuming that a compromised battery could affect the boot up of the computer.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.