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‎02-03-2023 10:44 PM

HP Recommended

Hello,

I need some help.  I upgraded my friends laptop (HP Pavilion 15-cc123cl) HDD to an SanDisk 2tb SSD today.  I cloned the drive with no problem.  The laptop booted up.  Everything appeared to be working properly.  After a reboot, I suddenly received a blue screen stating that "The selected boot device failed.  Press <Enter> to Continue."  It continued telling me that the boot device failed.  I shutdown and restarted the laptop with no problem.  Every now and then it gives me the same problem.  I have a feeling that there is a configuration conflict in the bios, but I'm not sure what needs to be done.  Does anyone have any ideas?  

I greatly appreciate your help.

Category:
1 REPLY 1

‎02-12-2023 11:05 PM

HP Recommended

Hi @zim0zum 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing boot issues with the laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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