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Locked

‎01-06-2020 12:07 PM

HP Recommended
Product: HP Stream

My friend gave me his daughters HP Stream laptop to install windows on it for her as well as format the computer drives as it had been riddled with malware, etc. I boot up the laptop to find the “Enter Administrator Password or Power in Password” prompt. I tried typing the code into the generator and the codes given back do not work.

 

The “System Disabled” code is i 84301169

 

 

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1 REPLY 1

‎01-06-2020 01:27 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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