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HP Recommended
Beats Laptop 15-939NR
Microsoft Windows 10 (64-bit)

Hello, 

 

I lost the password for my laptop's bios, and need help resetting it. 

I have tried getting the reset code from https://bios-pw.org/ but it did not work

 

My halt-code was 6B72BC07

 

Model: HP Beats Special Edition laptop, 15-939NR. 

 

 

if there is a master password for this code, it would be super helpful!

 

Also, does the master code change with every reboot? I tried the reset codes multiple times, and get a different halt-code each time. 

 

Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios’ and unfortunately none of the current code generators will work for this - there are a couple of options.

 

1.  Contact HP Support starting on the link below.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

2.  Alternatively, you may still be able to remove a power on password ( this will depend on the bios revision ) from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds and leave the machine in this state for a couple of hours before re-inserting the rtc and re-assembling.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios’ and unfortunately none of the current code generators will work for this - there are a couple of options.

 

1.  Contact HP Support starting on the link below.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

2.  Alternatively, you may still be able to remove a power on password ( this will depend on the bios revision ) from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds and leave the machine in this state for a couple of hours before re-inserting the rtc and re-assembling.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

the method of pulling our the rtc battery, holding the power button for a minute, and leaving the battery out  for a few hours (I waited overnight, to be sure) reset the bios. Thanks!

 

 

HP Recommended

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Pls what computer did you try this on. Was it an hp 15 series pc. And what year was the pc produced?
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