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‎06-11-2017 10:36 AM

HP Recommended
Product: HP ENVY x360 - 15-aq100nx
Operating System: Microsoft Windows 10 (64-bit)
I want to reset my Notebook HP ENVY x360 - 15-aq100nx , but the problem is i don't know my Bios Password. Could you please help me.
Thank you
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2017 11:48 AM

HP Recommended

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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4 REPLIES 4

‎06-11-2017 11:48 AM

HP Recommended

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎06-11-2017 04:20 PM

HP Recommended
This code number is, System Disabled [ i 93343040]
Thanks
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‎06-11-2017 04:53 PM

HP Recommended
Hi , I entered three times, then I saw a star mark and none of the keys respond. How should I proceed now?

I am also facing the same case wherein I forgot my BIOS password. Please help.
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‎06-12-2017 02:51 AM

HP Recommended

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds.  Leave the machine like this for a couple of hours, before re-inserting the rtc - the procedure for removing the rtc can be found on Page 32 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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