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HP Pavilion Gaming Desktop 690-0024
Microsoft Windows 10 (64-bit)

I have a BIOS problem. Anyone know why my pc does this on startup? It tries to start, shut off, starts back up and makes a beeping noise. 2 short and 2 long beeps. The screen stays black during this.  I then have to power it off to get it to start normally. Only thing I changed was that I downloaded Labview last week and cleared out some ssd space. It’s a HP pavilion gaming desktop by the way.

5 REPLIES 5
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@YZ_Mik3

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?

While you respond to that, let's try these steps: Perform a power reset on your desktop computer.

  1. Turn off the computer.

  2. Disconnect any peripheral devices, and then unplug the power cord.

  3. With the power cord unplugged, press and hold the Power button for approximately 15 seconds.

  4. After you drain the capacitors, plug in the power cord. Leave peripheral devices disconnected.

  5. Turn on the computer.

And, also make sure that the issue is not hardware related by performing diagnostic tests.

  1. In Windows, search for and open the HP PC Hardware Diagnostics for Windows app.

    If the app is not installed on your computer, download the latest version from the HP PC Hardware Diagnostics website.

  2. On the main menu, click System Tests.

  3. Click the System Fast Test tab.

  4. Click Run once.

    While the test is running, the time remaining and test results for each component are displayed on the screen.

  5. If a component fails a test, write down the failure ID (24-digit code) and contact HP Customer Support. The information is also available in the Test Logs on the main menu.

    If no system component failed, continue with these steps.

  6. In the HP PC Hardware Diagnostic app, click System Test, and then click System Extensive Test. The Extensive Test might take several hours to complete.
    If a component fails a test, write down the failure ID (24-digit code) 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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I will try this later on. The only thing I did to the computer was clear out some ssd space and downloaded a software called labview. Is what you posted a hard reset where I have to back up my files?

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@YZ_Mik3

Thank you for posting back. 

 

If you have not backed your files or data previously done one now is a good time.   
 

Work on it as per your convenience and keep me posted on the results.

ECHO_LAKE
I am an HP Employee

HP Recommended

It didn't work. It passed all the test tho

HP Recommended

@YZ_Mik3

Thank you for posting back.

 

I appreciate your efforts to try and resolve the issue. 
The last thing I can suggest try and restore the OS back to the factory default, which will isolate whether it’s a software or hardware issue.  The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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