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PB003
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Message 1 of 2
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Bios/Uefi Admin & Power on PW

HP Recommended
EF0023Dx
Microsoft Windows 10 (64-bit)

Thanks all for the assist in advance. 

Currently I have an HP Laptop that i cant use because of the Bios PW. Im in need of recovering that or having to reset somehow to gain access.

Last week I went to reset Win10. beforehand I turned off the Bios PW, in Bios setup area saved and exited. Then continued to reset back to factory. I had forgotten to clear the power on password,(which i cant remember as it asks for either and always used admin PW to enter) hence when i go to turn on after it prompts me for Bios PW but I do not have it.  i have tried getting tge halt code and using biospw.org to use one of those to auth entrance but no luck. Ive gone to geek squad they opened and couldnt clear the cios battery. At a loss from this point.  ideas,suggestions or anything that may work?  Thanks

 

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@PB003 

Read the info below -- the BIOS and Power On passwords are not stored using the CMOS battery, so removing or replacing those is a complete waste of time.

 

--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
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BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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