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‎12-19-2023 05:22 PM - last edited on ‎12-20-2023 05:04 AM by Retired

HP Recommended

Please, few months back my laptop did an update and tried upgrading my bios, unfortunately, the upgrade didn't go well and it has made my laptop faulty all this while, I initially thought, HP would roll out a fix update or something, but nothing of that has happened.

So I decided to voice out today, the current version of my bios is F.37, during the last update of the bios which the system did, it thew some errors one of which I can still see till today is the TPM issue, more like the system doesn't see the TPM at all. I get this prompt each time I turn on my system on the TPM issue, I'd have to press the "N" key to continue the boot process. I don't know why an update would cause so much breakable changes.


i also know that I'm not the only one facing this issue, virtually all HP users maybe. I've read some people's complaint online and the replies they gave them, some suggested rolling back the driver to the previous version, but I don't even know how to do that. and also I'd like to ask, is rolling it back the best fix, I wouldn't anything breaking my system.

please if anyone could at least share a helpful information or resource on how to fix this I'd be really grateful.

my laptop is the hp laptop-15-gw0000 series, and I'm currently on windows 11.

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