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‎09-11-2022 12:35 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3X9AV)
Operating System: Microsoft Windows 11

During the upgrade to Win11, I encountered this issue; I assume during the process it tried to update the bios. Boots to the Bios Update page..." Initializing....." then repeats/loops. I tried

- HP recovery BIOS / roll back command...I can't recall the exact keystrokes but its something like hold down Ctrl+ Shift blah blah 

- Download the latest bios to USB and tried booting to that but cannot get to the boot menu

 

At this point, I'm convinced it's bricked.  

 

Spefic model is 15-dw3033dx

1 person had the same question
1 REPLY 1

‎09-11-2022 01:25 PM

HP Recommended

Hello @RockyJello 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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