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- Notebook Boot and Lockup
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05-04-2018 02:14 PM
[i. 87722524]
Please help
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Accepted Solutions
05-04-2018 02:24 PM
Enter 10573961
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-04-2018 02:24 PM
Enter 10573961
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-04-2018 02:35 PM
You're welcome 
Regarding the subsequent issue, you can just perform a clean installation as detailed in the guide on the following link. Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.
http://www.howtogeek.com/224342/how-to-clean-install-windows-10/
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP