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HP Recommended
Hp Folio 9470m
Microsoft Windows 10 (64-bit)

I have forgotten the bios administrator password on my folio 9470m notebook. Smc.bin file for the machine is required to unlock and update the system bios.please help getting the smc.bin

1 REPLY 1
HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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