Bios administrator password please

kspong · ‎03-01-2019

Administrator password ,typed three times and system blocked with code A(1FC1AE4E)

DavidPK · ‎03-01-2019

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot. This indicates you have one of the later AMI bios’ and unfortunately none of the current code generators will work for this so you will need to contact HP directly.

You can contact HP Support starting on the link below.

http://welcome.hp.com/country/w1/en/contact_us.html

Regards,

DP-K

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Windows Insider MVP

BigWash · ‎07-30-2019

can you help me too?

Thank you!!

Jacky-D · ‎07-30-2019

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

I work on behalf of HP