Bios corrupted

[Johnheure1]

J Laptop model 14s-dq0034na

Bios corruption has been deetected. ..........

The bios recovery files Can not be found or the files are corrupted.
Using another computer and USB Flash drive, download ........

Insert the bios USB recouvery drive into the pc that needs recovery and restar the pc.

[Raj_05]

Hi @Johnheure1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with a BIOS corruption issue on your HP laptop model 14s. Here’s a step-by-step guide on how to potentially resolve this issue using a BIOS recovery USB drive.

Steps to Recover BIOS on HP Laptop (Model 14s)

Prepare a USB recovery drive:

• On another computer, visit the HP support website.
• Enter your laptop model (HP 14s) and locate the BIOS updates and recovery software.
• Download the BIOS recovery files specific to your model onto a USB flash drive. Ensure the USB drive is formatted correctly (FAT32 is usually recommended).

Insert the USB recovery drive:

• Insert the USB flash drive containing the BIOS recovery files into a USB port on your problematic HP 14s laptop.

Start the recovery process:

• Power off your HP laptop completely.

Enter recovery mode:

• Press and hold the Windows key + B key simultaneously, then press the Power button briefly while continuing to hold the Windows and B keys. This key combination should initiate the BIOS recovery process on most HP laptops.

Monitor the recovery process:

• The laptop should power on and access the BIOS recovery from the USB drive automatically.
• Follow any on-screen prompts or instructions. The process may take several minutes.

Complete the recovery:

• Once the BIOS recovery process is complete, your laptop should restart automatically.
• Remove the USB flash drive after the laptop restarts.

Verify functionality:

• After the laptop restarts, check if the BIOS corruption issue has been resolved.
• Enter BIOS setup to ensure everything is working correctly.

By following these steps, you should be able to recover the BIOS on your HP 14s laptop from the detected corruption using a USB recovery drive.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support