• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎08-27-2019 11:41 AM

HP Recommended
Product: 14-b006ea
Operating System: Microsoft Windows Server 2012 and older

Hello,

         My windows got corrupted so i tried inserting a USB STICK and when i press F10 it does nothing or F9. Why could this be and a way to solve it please

2 REPLIES 2

‎08-27-2019 12:10 PM

HP Recommended

Hi,

Is it a bootable USB drive?

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears. Next press F9 for boot menu.

 

Hope it helps,

David

Was this reply helpful? Yes No

‎08-27-2019 12:28 PM

HP Recommended

Yes i used RUFUS. I tried pressing esc multiple times. Menu shows up. But Boot Menu doesnt.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.