cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
tvhee-1
New member
4 3 0 1
Message 1 of 7
438
Flag Post

Solved!

Bios password reset

HP Recommended
HP Probook 6570b
Microsoft Windows 10 (64-bit)
Spoiler
Ik heb mijn notebook 2e hands gekocht maar er staat een bios password op hoe omzeil ik dit?
1 ACCEPTED SOLUTION

Accepted Solutions
REO51ST
Level 16
25,082 10,432 3,569 8,393
Message 3 of 7
Flag Post
HP Recommended

@tvhee-1

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6
kevin-t
Retired
Retired
20,511 11,912 325 1,202
Message 2 of 7
Flag Post
HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding


I work on behalf of HP
Was this reply helpful? Yes No
REO51ST
Level 16
25,082 10,432 3,569 8,393
Message 3 of 7
Flag Post
HP Recommended

@tvhee-1

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

Was this reply helpful? Yes No
tvhee-1
Author
New member
4 3 0 1
Message 4 of 7
Flag Post
HP Recommended
I bought my notebook 2nd hand but there is a bios password on how do I get around this?

 

Was this reply helpful? Yes No
tvhee-1
Author
New member
4 3 0 1
Message 5 of 7
Flag Post
HP Recommended

pls send me smc.bin

Was this reply helpful? Yes No
REO51ST
Level 16
25,082 10,432 3,569 8,393
Message 6 of 7
Flag Post
HP Recommended

@tvhee-1

 

Sorry but no one on the forum can send it to you.

 

You must contact HP.

 

REO

Was this reply helpful? Yes No
tvhee-1
Author
New member
4 3 0 1
Message 7 of 7
Flag Post
HP Recommended

On Monday I can contact hp in my own country

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation