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Yamada
New member
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Message 1 of 2
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Bios password

HP Recommended
Probook 650 g2
Microsoft Windows 10 (64-bit)

Hello;
I got a hard disck problem on my hp probook 650 g2. when i tryed to change the boot secqunce from the bios i found that is prottected by a password ..from where this password i d'ont know ..someone can help me to fix my problem please

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Yamada 

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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