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Locked

‎11-11-2020 12:34 AM

HP Recommended
Product: elitebook x360
Operating System: Microsoft Windows 10 (64-bit)

 Hello everyone,

I have a problem with my notebook.My son managed to appply a bios password on the notebook.Now i want to install a fresh windows.I cannot do this because we cannot remember the password.I read about the smc file but i realy don't know to obtain the file.  Thank you.

1 REPLY 1

‎11-11-2020 07:35 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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