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Pavilon 15
Other

Good Morning everyone 

I am experiencing a boot lockout. I can't remember it's password and the message I get is:

System Disabled

[¡ 93487104]

I cannot access the OS also and need to setup boot options to reinstall. All I ask is the master Password to access the bios of my laptop.

Thank you very much

 

Other specs

Born on date: 01/19/2015

Intel Core i5-4210U CPU 1.70GHz

4GB RAM

System Board CT Number: PEMKU008J7L0A6

HP Pavilon 15 Notebook PC

1 REPLY 1
HP Recommended

@j_alamos 

 

From 1-Mar-2019 the HP Support Community will no longer provide BIOS/Power-on bypass support. Please contact HP directly.


In ths US:

   http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1


Other country:
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html


Regards.

BH
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