Bios recovery

[SENMIKO]

Hi community what I'm asking for is a bios recovery i used to have the bios version F.52 and now after updating I have the F.65 .

All what I want is to roll back to F.52 because the F.65 isn't working  properly.

Thanks

[The_Fossette]

@SENMIKO,

I reviewed your post and I understand that you want to rollback to the previous BIOS version.

Don’t worry, I assure you I will try my best to get this sorted.

Follow the steps in the below article to rollback the BIOS.

https://support.hp.com/in-en/document/c02693833

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[SENMIKO]

Hello, 

I tried thia method and unfortunately it didn't work so what I'm asking is a link to download the previous biis and flash if via pen drive 🙂

Thanks in advanve

[Jay_G24]

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive.

Try the below steps :

Step 1: Prepare for recovery

Step 2: Download and install the HP Cloud Recovery Tool

Step 3: Run the HP Cloud Recovery Tool

Step 4: Recover the system

For instructions refer -Using the HP Cloud Recovery Tool (Windows 10, 7)

Hope this helps! Keep me posted. 

[SENMIKO]

Good morning,

I'm sorry but this method is not available yet for my computer it tells me that my ProductID does not match or is invalid . Please contact HP Support and I m contacting you.

Help please.

[The_Fossette]

@SENMIKO,

Help me with the product number of your computer and I will send you the link to download the previous version of the BIOS for your computer.

Follow the steps in the below article to find the product details.

http://support.hp.com/us-en/document/c03754824

Cheers!