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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Bios recovery

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02-13-2025 05:19 AM
Showing error code c2693833
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Accepted Solutions
02-13-2025 05:26 AM
Hi,
Try these steps for the recovery: Turn off your laptop, connect the AC adapter, press and hold the Windows key + B key simultaneously. While holding these keys, press the power button for 2-3 seconds. Release the power button but continue holding the Windows key + B key. You might hear beeps, and the HP BIOS Update screen should appear. Follow the on-screen instructions to complete the recovery.
02-13-2025 05:26 AM
Hi,
Try these steps for the recovery: Turn off your laptop, connect the AC adapter, press and hold the Windows key + B key simultaneously. While holding these keys, press the power button for 2-3 seconds. Release the power button but continue holding the Windows key + B key. You might hear beeps, and the HP BIOS Update screen should appear. Follow the on-screen instructions to complete the recovery.