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SymonK
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Message 1 of 2
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Bios reset for HP Spectre x360 - 15-ap012dx

HP Recommended
HP Spectre x360 - 15-ap012dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

My laptop recently crashed. The BIOS has a power-on password which I cannot remember thus would like to reset the laptop to its original factory state. My SSD has also crashed simultaneously and would like to know a data recovery tool. Kindly assist.

1 REPLY 1
MarcusC
Moderator
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Message 2 of 2
Flag Post
HP Recommended

Hey @SymonK 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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