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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Bios reset password

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09-19-2018 06:57 AM
It was left in a cupboard by the previous tennant. Is there anyway I can reset this?
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Accepted Solutions
09-19-2018 07:13 AM
Hi,
Reboot the notebook then at the password prompt:
Enter wstoie
or
kckzpg
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP
09-19-2018 07:03 AM
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-19-2018 07:13 AM
Hi,
Reboot the notebook then at the password prompt:
Enter wstoie
or
kckzpg
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-19-2018 07:19 AM - edited 09-19-2018 07:22 AM
You're welcome
For that particular model, I believe that entering the code from my previous post should have removed the requirement for a power on password entirely - if it hasn't, you can do this manually as follows.
Shut down the notebook. Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu. Use the arrow keys to highlight the Security tab and hit enter. Use the arrow keys again to highlight power on password and hit enter. Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field. Press f10, select to save the new settings and hit enter.
Regarding the Windows password, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.
Another option would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have the Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.
A full guide on this can be found on the following link.
http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP