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Locked

‎04-14-2020 10:23 PM - edited ‎04-14-2020 11:55 PM

HP Recommended
Product: Pavilion 15-ay141tu
Operating System: Microsoft Windows 10 (64-bit)

Hi, has anyone got any idea how to unlock the bios on this thing? I dont remember ever putting one on it. Just Spoke to HP and they want me to buy a new motherboard for it which would probably cost more than what the laptop is worth now 😞 Tried the site that gives out generic passwords and that didnt work either.

2 REPLIES 2

‎04-15-2020 08:14 AM

HP Recommended

@Josh-Cool 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

So basically, no one here is permitted to assist you in this.  You already heard from HP about it.



I am a volunteer and I do not work for, nor represent, HP
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‎04-15-2020 08:21 AM

HP Recommended

@Josh-Cool

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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