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‎03-22-2019 06:31 PM - edited ‎03-22-2019 06:33 PM

HP Recommended

@ErickWill

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

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‎03-23-2019 06:04 AM

HP Recommended

Thanks for your help.

I'll be looking forward to a HP contact.. so far, they didn't contact me.

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