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HP Recommended
OMEN Transcend 14 inch Gaming Laptop PC 14-fb0000 (9F276AV)

I am getting the following error on my brand new  laptop.

 

I tried to have my laptop to dual boot Mint Linux a two days ago.

 

I did change SecureBoot, without necessarily knowing exactly what I was risking.

 

Any idea.

 

I tried to get help from HP. HP Assistant could not provide any help.

 

Thank you for your ideas. 

 

———

 

BitLocker

Enter the recovery key to get going again (Keyboard Layout: United Kingdom)

You need to enter your recovery key because Secure Boot policy has unexpectedly changed.

Recovery Key ID (to identify your key): Xxxxxxxxxxxxxxxxxx 


Here's how to find your key:

- Try your Microsoft account at: aka.ms/myrecoverykey - For more information go to: aka.ms/recoverykeyfaq

Drive Label: ALEX_Al Windows 22/05/2024

Change keyboard layout

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.