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sensbo
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Bitlocker authentication with USB-C/A Universal Dockingstation G2 - Keyboard and external Monitor

‎07-12-2021 03:02 AM - edited ‎07-12-2021 03:03 AM

HP Recommended
Product: USB-C/A Universal Dockingstation G2 on HP Elitebook 837 G7
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I bought the USB-C/A Universal Dockingstation G2 for my Elitebook 835 G7 allowing me to work with external keyboard and display. Everything works fine if I am already looked in to MS Windows. But is not possible to do pre-boot authentication - e.g., Bitlocker, with an external keyboard (USB to dock) and DP display without opening my Elitebook? Does anyone have experience with this? Possibly I have to enable/disable something in the BIOS.

 

Thank you in advance.

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sensbo
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Message 2 of 4
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‎08-03-2021 03:30 AM - edited ‎08-03-2021 03:30 AM

HP Recommended

3 weeks a gone.... are there anybody who could helps here?

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alsmth
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‎08-09-2021 07:55 AM

HP Recommended

Did you ever resolve? I have the same issue 

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sensbo
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Flag Post

‎08-12-2021 06:44 AM

HP Recommended

No, it is still the same 😞

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